Computer Requirements
All online courses require the following:
You must have Internet access before you can access your online
course. If you do not have an Internet service provider
such as AOL or Comcast, Florida Community College offers all enrolled
students a FREE e-mail account and dial-in access.
If you have a computer with a modem, you can use th college dial-in service to connect to the Internet free of charge.
You must have a Florida Community College student e-mail account
before you can use the student dial-in services. For information
about how to activate your student account and dial-in service,
see Student Computing.
Technical Guidelines
and Help
To access your online courses, you must first
be registered and paid. Once registered and paid, you must activate
your College e-mail account. If you do not have an Florida Community
College e-mail account, please visit Student Computing.
Once you have a student
user id and password, you will be able to logon to Artemis, where
you will find a link to Blackboard under College Resources. Following this link will automatically log you onto Blackboard.
Alternately, you can access Blackboard directly by visiting http://bb.fccj.edu and entering the same student user id and password.
- Course access will not
be given prior to the official first day of classes.
- Instructor
Web pages can be reached through the directory or in the schedule notes in Artemis.
- You can change your password
through Artemis, and it will be global in effect.
- Courses will become unavailable
to students three days after final grades post in Artemis.
If you experience problems accessing your course,
please be sure that you are registered and paid and check Artemis for information about your course schedule. If you are experiencing
technical difficulties, contact the Learner
Support Center at 904.632.3151, or e-mail at helpdesk@fccj.edu.
- Provide the browser type that you are using
to access the course (Internet Explorer, Firefox, Netscape, etc.)
- Describe how you connect to the internet (on campus or with FCCJ dial-in access or via an Internet service provider like Comcast, AT&T or AOL)
- When did you have this trouble? During an
initial access attempt or did the failure occur while you were logged on?
- When is the best time to call or e-mail you?
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